Our Values, Vision and Mission
At Horsfall House, we believe that our foundation is built on a set of guiding principles that shape every aspect of our operations. These principles drive us to deliver exceptional care, foster a nurturing environment, and ensure that every individual who comes through our doors receives the highest level of attention and respect.
Our unwavering commitment to these ideals is reflected in the quality of our services, the strength of our team, and the trust we have earned from those we serve. By upholding these core tenets, we create a supportive and inclusive atmosphere that empowers individuals, encourages collaboration, and upholds the highest standards of ethical practice.
Our Values
At Horsfall House, we live our mission through our core values of:
Excellence, through effective leadership and delivery of outstanding service levels for our stakeholders
Respect, by providing an empathetic, caring & person-centred environment where each individual is accorded both the kindness and dignity they are entitled to
Dedication, where all our Team are wholly committed to the physical and emotional well-being and safety of those who have entrusted us with their care.
Principle-led, putting the needs of our stakeholders at the forefront of all we do; acting in accordance with our ethical, charitable nature and reflecting the trust placed in us, to provide the best possible care
Collaboration, fostering an inclusive cross-functional environment, valuing each individual contribution, to focus on achieving the best possible outcomes for those we serve.
Independence, being wholly responsive to the individuals requirements and wishes of those in our care, enabling them their right to choose and care tailored to their personal needs.